FAQ’s

Q. What payment methods do you accept?
A. Our preferred method of payment is PayPal, but you do not need a PayPal account to pay us, you can use your Credit or Debit card. For alternative methods of payment, please contact us.

Q. Do you provide online tracking?
A. Yes, once your order has been dispatched we will send you tracking information so that your order can be tracked and traced online.

Q. What Countries do you ship to?
A. We ship to the UK, Europe, USA, Canada and Australia and Asia, if you would like details of postage to other countries not specified, please get in touch.

Q. Will I have to pay Customs Duty / Excise Duty / Import Tax?
A. No, we send all our packages as Gifts.

Q. How long does it take to process my order?
A. Once we have received payment, the Soap Flowers are made to order and usually dispatched within 2 to 3 days

Q. How long is delivery?
A. Most orders usually take between 5 days and 20 days to be delivered

Q. How long will the fragrance last?
A. As the flowers are carved from scented soap the fragrance lasts forever.

Q. How long will the flower last?
A. So long as the flower does not get wet it will last forever.

Q. How long does it take to carve one Soap Flower?
A. Depending on the size of the flower from 30 to 40minutes, up to one hour for the very large size.

Q. What is the coloring made of?
A. The Soap Flowers are hand painted with a combination of food dyes.

Q. Are the flowers affected by heat?
A. No, the Soap Flowers will only be affected when in contact with water.

 

If you have any other questions that are not listed here, then please get in touch.